Terms and Conditions

In using this website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:
“Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions.
“The Company”, “Ourselves”, “We” and “Us”, refers to our Company.
“Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to prevailing English Law.
Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

Privacy Statement

We are committed to protecting your privacy. Authorised employees within the Company on a need-to-know basis only use any information collected from individual customers.
We constantly review our systems and data to ensure the best possible service to our customers.

Parliament has created specific offences for unauthorised actions against computer systems and data.
We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

Confidentiality

We are registered under the Data Protection Act 1998 and, as such, any information concerning the Client and their respective Client Records may be passed to third parties.
However, Client records are regarded as confidential and therefore will not be divulged to any third party unless legally required to do so to the appropriate authorities.

Clients have the right to request sight of, and copies of, any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request.
Clients are requested to retain copies of any literature issued in relation to the provision of our services.

We will not sell, share, or rent your personal information to any third party or use your email address for unsolicited mail.
Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Disclaimer

Exclusions and Limitations

The information on this website is provided on an “as is” basis. To the fullest extent permitted by law, this Company:

• Excludes all representations and warranties relating to this website and its contents, or which may be provided by any affiliates or other third parties, including any inaccuracies or omissions.
• Excludes all liability for damages arising out of or in connection with your use of this website, including direct loss, loss of business or profits, damage to computer systems or data, and any other direct or indirect, consequential or incidental damages.

This Company does not exclude liability for death or personal injury caused by its negligence.
The above exclusions and limitations apply only to the extent permitted by law.
None of your statutory rights as a consumer are affected.

Payment

PayPal and all major Credit/Debit Cards are acceptable methods of payment.
Our terms require payment in full with order.

Returns

You may return most new, unopened items sold and fulfilled by Craft Works Gallery within 14 days of delivery for a full refund
(major restriction: earrings for pierced ears).
Please ring us if in any doubt on 01434 634500 or email
info@craftworksgallery.co.uk.

Refunds

We will process refunds as quickly as possible and most refunds are completed within 3–5 days after we receive and process your return.

Replacement / Exchange

If you received a damaged or defective item, we’ll send you a replacement of the same item.
If you’d like to exchange an item for something else, you may exchange for a different size or colour.
Please contact us on 01434 634500 or
info@craftworksgallery.co.uk.

Log Files

We use IP addresses to analyse trends, administer the site, track user movement and gather broad demographic information for aggregate use.
IP addresses are not linked to personally identifiable information.

Web servers automatically log access information including browser type, access times, URL requested and referral URL.
This information is used only internally on a need-to-know basis and is never used differently without explicit permission.

Links to This Website

You may not create a link to any page of this website without prior written consent.
If you do create a link, you do so at your own risk and the exclusions and limitations above will apply.

Links from This Website

We do not monitor or review the content of third-party websites linked from this site.
We are not responsible for the privacy practices or content of these sites and encourage users to review their privacy statements independently.

Copyright Notice

Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website.

Communication

Please contact us by email at info@craftworksgallery.co.uk
or by phone on 01434 634500.

Force Majeure

Neither party shall be liable for failure to perform obligations due to events beyond their reasonable control,
including but not limited to acts of God, war, terrorism, civil unrest, natural disasters or governmental actions.

Waiver

Failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights.
No waiver shall be effective unless expressly stated in writing and signed by both parties.

General

These Terms are governed by the laws of England and Wales.
By accessing this website you consent to the exclusive jurisdiction of the English courts.
If any provision is deemed invalid or unenforceable, the remaining provisions shall continue in full force.

Notification of Changes

The Company reserves the right to amend these Terms and Conditions at any time.
Continued use of the site signifies acceptance of any changes.
Updates to the privacy policy will be posted on the website at least 30 days before taking effect.

These Terms and Conditions form part of the Agreement between the Client and the Company.
Your statutory Consumer Rights remain unaffected.